Cookie Policy
Wallace Instruments – www.wallaceinstruments.com
1. What are cookies?
Cookies are small text files that are downloaded to your computer or mobile device when you visit a website. Your browser then sends these cookies back to the website on each later visit, so that it can recognise you and remember things such as your preferences or previous activity.
2. How we use cookies
We use cookies and similar technologies for the following purposes:
- Strictly necessary cookies — required for the website to function, for example keeping you logged in to your account or remembering a quotation request.
- Analytics and performance cookies — help us understand how visitors use the site, so we can improve it.
- Visitor and company identification — help us identify the organisation likely browsing our site from its IP address, for sales and marketing follow-up.
Except for strictly necessary cookies, these are only set with your consent, given through the cookie banner shown when you first visit the site.
3. Cookies used on this website
| Cookie | Set by | Category | Purpose | Expiry |
| PHPSESSID | Wallace Instruments | Functional | Holds your quote basket while you browse the site | When you close your browser |
| wallace_cc | Wallace Instruments | Functional | Records that you have saved your cookie preferences | 1 year |
| wallace_cookie_consent | Wallace Instruments (browser local storage) | Functional | Stores which cookie categories you have accepted | 12 months, after which we ask for your consent again |
| wordpress_test_cookie | Wallace Instruments | Functional | Checks that your browser accepts cookies when you sign in | When you close your browser |
| wordpress_logged_in_* | Wallace Instruments | Functional | Keeps you signed in to your customer account | When you close your browser, or 14 days if you tick “Remember me” |
| wordpress_sec_* | Wallace Instruments | Functional | Keeps your signed-in session secure | When you close your browser, or 14 days if you tick “Remember me” |
| wp_woocommerce_session_* | Wallace Instruments | Functional | Supports your account and order session while signed in | 2 days |
| __cf_bm | Cloudflare | Functional | Protects the site from automated traffic during security checks | 30 minutes |
| _GRECAPTCHA | Google reCAPTCHA | Functional | Protects our forms from spam; set when you use a form | 6 months |
| YSC | YouTube | Functional | Set when you play an embedded video; tracks the playback session | When you close your browser |
| VISITOR_INFO1_LIVE | YouTube | Functional | Set when you play an embedded video; remembers player settings and estimates bandwidth | 6 months |
| VISITOR_PRIVACY_METADATA | YouTube | Functional | Set when you play an embedded video; stores your YouTube consent state | 6 months |
| _ga | Google Analytics | Analytics | Distinguishes visitors so we can understand how the site is used | 2 years |
| _ga_* | Google Analytics | Analytics | Maintains your analytics session | 2 years |
| _clck | Microsoft Clarity | Analytics | Identifies your browser so we can analyse how the site is used | 1 year |
| _clsk | Microsoft Clarity | Analytics | Links your page views into a single browsing session | 1 day |
| CLID | Microsoft Clarity | Analytics | Records the first time Clarity saw your browser | 1 year |
| ANONCHK | Microsoft Clarity | Analytics | Checks how the Microsoft identifier may be used | 10 minutes |
| MR | Microsoft Clarity | Analytics | Refreshes the Microsoft identifier | 7 days |
| MUID | Microsoft (Bing) | Analytics | Microsoft identifier shared across Microsoft services | 13 months |
| SM | Microsoft (Bing) | Analytics | Synchronises the Microsoft identifier across Microsoft domains | When you close your browser |
| snitcher_device_id | Snitcher (browser local storage) | Marketing | Stores the same device identifier in your browser | 1 year |
| snitcher_device_id_expires | Snitcher (browser local storage) | Marketing | Records when the stored device identifier should expire | 1 year |
| snitcher_session | Snitcher (browser local storage) | Marketing | Groups the pages you view into a single visit | 1 hour |
| snitcher_session_expires | Snitcher (browser local storage) | Marketing | Records when your current visit expires | 1 hour |
| radar_sn_* | Snitcher (browser session storage) | Marketing | Holds details of your current visit while you move between pages | When you close the tab |
4. Managing your cookie preferences
Our website shows a cookie banner when you first visit, allowing you to accept or reject non-essential cookies (analytics and visitor identification cookies). You can change your preferences at any time by [insert mechanism to reopen cookie settings — confirm with your web developer].
You can also control cookies through your browser settings. Please note that disabling cookies may affect how this and other websites function.
5. Changes to this policy
We may update this policy from time to time to reflect changes to the cookies and tools we use. The latest version will always be available on this website.
6. Contact us
If you have any questions about this Cookie Policy, please contact:
Amy Appleton, HR Manager
Email: [email protected]
